The best evidence of a roofing contractor’s value is not a list of claims. It is what happened after the contractor showed up.
Commercial Roofing Pros has helped customers solve persistent leaks, evaluate roofs before replacing them, install new roofing systems, and complete repairs that others had been unable to resolve.
This page brings together some of those experiences so building owners, facility managers, property managers, and business owners can see what our customers have actually said about working with us.
Other Roofers Couldn’t Stop the Leak
Some of the strongest feedback Commercial Roofing Pros has received comes from customers whose roofing problems continued after other contractors had already tried to fix them.
Why Experience Matters on a Difficult Leak
The place where water appears inside a building is not always the place where it entered the roofing system. Water can travel beneath membranes, insulation, flashing, roof panels, or other building components before becoming visible indoors.
When a leak keeps returning, the answer may require looking beyond the obvious repair area and understanding how the entire roof system is behaving.
- Review previous repair areas
- Inspect seams, penetrations and flashing
- Evaluate drainage and roof transitions
- Look for less obvious sources of water entry
- Use thermal imaging when appropriate
“We had leaks for years that no one could repair. One trip and Commercial Roofing Pros fixed our problems. Good, reputable company that I would recommend.”
Jacobi Sales Google Review
“Solved a long term leak problem in one visit that others had been unable to.”
Kevin Kirstein Google Review
“Had several roofing companies try to fix a leak. Had three good rains and so far so good!”
James Monteith Google Review
Check the Roof Before Replacing It
A leaking or aging roof does not automatically mean that a full replacement is the right answer.
Depending on the existing roof and its condition, repairs, ongoing maintenance, coatings, restoration, or replacement may each have a place.
The goal should be to understand the roof first and then recommend the solution that makes sense for the building.
“Eli did a Job for me in Virginia 5 years ago. He did an excellent job. I recommend if you have a commercial roof to have Eli check it out before you get it replaced.”
Daniel Lee Google Review
Standing Seam Metal Roof & Gutters
Commercial Roofing Pros also works with standing seam and other metal roofing systems. One customer specifically highlighted the finished appearance, workmanship, honesty, and communication on a standing seam roof and gutter project.
“Scot and I love our standing seam metal roof with gutters! Eli and his crew were kind, hard working, honest and respectful. We appreciate their customer service and being willing to meet with us with any questions beforehand. Very pleased!”
Elizabeth Cochran Google Review
The project is a useful example of something that comes up repeatedly in CRP customer feedback: the finished roofing work matters, but so do communication, respect for the customer, and willingness to answer questions before the work begins.
Quality & Professionalism
Commercial Roofing Pros has identified quality and experience as central to how the company wants to operate.
That includes a willingness to do the work correctly instead of cutting corners for the sake of a quicker or easier project.
Customer feedback reinforces the same themes: professionalism, quality work, strong results, and a crew people are comfortable working with.
- Experienced roofing team
- Attention to workmanship
- Professional interaction with customers
- Focus on long-term roofing performance
Quality is more than the roofing material.
It includes proper preparation, installation details, diagnosing problems accurately, communicating clearly, and not reducing the scope in ways that compromise the result.
“Highly recommend Eli, Tony and the crew!! They are true professionals, with great service and unmatched results!!!!”
Raymond Gingerich Google Review
“Definitely recommend! Highly professional, top quality service. Great people to work with!”
Lucy Miller Google Review
Communication & Customer Service
The roof is the reason Commercial Roofing Pros is there, but the way a contractor communicates and works around a customer’s building also matters.
“Eli was great to work with and had very good communication/customer service.”
Christopher Ino Google Review
“Eli was extremely professional and prompt. Fixed our commercial roof and inside ceiling tiles in a timely manner and was a pleasure to work with!”
DJ Geddes Google Review
Different Projects. Several Consistent Themes.
No two roofing projects are identical, and customer experiences should not be treated as guarantees of the outcome on another building. But when we look across the feedback Commercial Roofing Pros has received, several themes appear more than once.
Start With Understanding What Your Roof Actually Needs
If you have a persistent leak, an aging commercial roof, a maintenance question, or a roof you have been told needs replacement, Commercial Roofing Pros can help you evaluate the situation and discuss a sensible next step.